Great

Great Technical Writing: Make Your Product Fit

Great Technical Writing: Make Your Product Fit OVERVIEW Most product documentation sounds like their product is the only thing in the User’s life. Such thinking results in User confusion and dissatisfaction. This article presents three real-life examples of this attitude, and what should be done to remedy these unfortunate situations. The article concludes with some …

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Great Technical Writing: The Two-edged Sword Of Reader Experience

Great Technical Writing: The Two-edged Sword Of Reader Experience Overview When we write User Documents we rely on our Reader’s/User’s experience to simplify our work. This can cause problems for the Reader. This article will discuss the effects of Reader experience and how to minimize the negative effects of incompatible experience, and how to handle …

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